RTC Customer Service

RTC Customer Service assistance is available by phone Monday through Friday from 7:00a to 6:00p and on Saturday from 8:00a to 5:00p by calling 775-348-RIDE (348-7433), TTY 1-800-326-6868 for trip planning assistance or you have any questions about our transit services.

RTC Customer Service Associates are available at RTC 4TH STREET STATION, north building, in Reno, Monday through Friday, 7:00a to 6:00p, and Saturday, 8:00a to 5:00p. Closed Sundays and Holidays.

Lost and Found

RTC and RTC RIDE are not responsibe for lost items, however if you lose something on an RTC RIDE bus, report it as soon as possible. Please call 348-0418, or stop by the Customer Service information booth located in the north building at RTC 4TH STREET STATION. Let us know the route number and date and time of the loss. Items are kept for one week then disposed of. Perishable items are kept until the end of the day.