RTC Access BusRTC ACCESS is the paratransit service that provides door-to-door, prescheduled transportation for people who meet the eligibility criteria of the Americans with Disabilities Act (ADA). RTC ACCESS passengers have disabilities which prevent them from riding RTC RIDE independently some or all of the time.

RTC ACCESS operations is located at 600 Sutro Street in Reno.

Reservations: 775-348-5438

Reservation Hours:

  •         Monday – Friday:  6:00AM to 6:00PM
  •         Weekends & Holidays:  9:00AM to 6:00PM

Cancellations: 775-348-0444
Customer service: 775-348-0477
TTY, VCO, HCO: 1-800-326-6868