Criteria for Qualifying
All applicants for RTC ACCESS eligibility must meet the federal requirements for Americans with Disabilities Act (ADA) paratransit eligibility. Eligible individuals must have one or more of the following:
- Disabilities which prevent them from independently getting to/from a bus stop or through major transfer points.
- Disabilities which prevent them from independently boarding, riding, and exiting a RTC RIDE bus.
- Disabilities which prevent them from independently recognizing the correct bus stops and key landmarks.
An RTC ACCESS ID card will be issued to people who are certified as eligible for RTC ACCESS. This card must be shown to the operator each time you ride.
Contact RTC Customer Service at 775-348-0477 for more information or to apply. You may also apply by clicking here.
ADA Visitor Eligibility
Persons who are ADA paratransit eligible in other locations will be eligible as ADA visitors for 21 days of RTC ACCESS use in 365 days. Visitors who require more than 21 days of service in the year will be required to apply for and complete the RTC ACCESS eligibility process. Verification of current ADA paratransit eligibility is required, contact RTC Customer Service at 775-348-0477 for details.