Use our contact form here to send a message to any RTC Washoe department.
Find complete contact info for RTC Washoe below. For a list of partnership organizations and other resources, click here.
Regional Transportation Commission of Washoe County
Business Office Hours, 8:00 a.m. – 5:00 p.m., Monday – Friday
1105 Terminal Way
Reno, NV 89502
775-348-0400
Fax 775-324-3503
PLANNING
1105 Terminal Way Suite 211; Reno, NV 89502
775-348-0480
ENGINEERING
1105 Terminal Way Suite 108; Reno, NV 89502
775-348-0171
PUBLIC TRANSPORTATION & OPERATIONS
RTC RIDE, RTC REGIONAL CONNECTOR
775-348-RIDE (348-7433)
8:00 a.m. – 5:00 p.m., Monday – Friday
Closed Weekends and Holidays
TTY 800-326-6868
RTC ACCESS
Customer Service 775-348-0477
Trip Reservations 775-348-5438
8:00 a.m. – 5:00 p.m., Seven days a week
Trip Cancellations 775-348-0444
Lost & Found 775-348-5438
Paratransit Eligibility 775-348-0477
Fax 775-348-3261
Email rtcaccessapplication@rtcwashoe.com
For Hearing or Speech Assistance, dial 7-1-1 to use Hamilton Relay in Nevada or call one of the toll free numbers below:
TTY/ASCII/HCO 800-326-6868
Voice 800-326-6888
Spanish 800-877-1219
STS 888-326-5658
RTC SMART TRIPS
1105 Terminal Way, Suite 200; Reno, NV 89502
775-348-POOL or 775-335-1920
RTC Administrative Offices are closed in observance of these holidays:
New Year’s Day
Martin Luther King, Jr. Day
President’s Day
Memorial Day
Juneteenth Day
Independence Day
Labor Day
Nevada Day
Veterans Day
Thanksgiving
Family Day
Christmas Day